As part of our Tier I, II and III support to U.S. government customers, our IT experts operate customer data centers, provide service desk and desk-side support services, and offer end-user training. We provide certified Systems Administrators, Database Managers, Quality Assurance Specialists, Programmers, and IT Security Specialists.

Other IT services support areas include:

• Help Desk
• Enterprise Network Services
• Architecture Design
• Configuration Management
• Operational Test and Evaluation
• Information Assurance
• IT Portfolio Management
• IT Strategic Investment Planning
• IT Management Scorecard Development

Celestar provides Knowledge Management (KM) support in the areas of:

• Identification and development of KM processes and governance documents
• Technical writing of SOPs
• Development and management of SharePoint® and other knowledge repositories
• Process improvement and organizational transformation
• Assessments of effectiveness of KM systems
• Identifying or establishing KM best practices in an organization
• Maintaining a lessons learned library